Build a better CRM and customer experience with the SAP CX Portfolio
April 1 | Webinar
Do you have an SAP Customer Experience (CX) or CRM solution in place, but need some pointers to maximise its potential and develop your own roadmap in an informed way? Faced with rapidly changing expectations, optimising your processes and offering a personalised approach across the customer journey is the way to go. The benefits? Amazed customers, a consistent experience across all channels, excellent data protection, built-in integration with your ERP and data-driven decision-making, to name just a few.
Want to learn how to maximise your SAP CX or CRM suite? Join our 40-minute webinar on 1 April. We will help you improve your customer journey with quick wins and help you develop a framework tailored to your specific organisation with our persona-based approach.
Join the webinar to:
- learn how to use the available touchpoints to capture the customer throughout the buying cycle.
- learn how to stay on top of your CX landscape and achieve an easy-to-maintain – and easy-to-improve – platform.
- leverage the advantages of an integrated ERP system and generate more business with a streamlined and centralised lead-to-cash flow.
- discover how to jumpstart your customer experience journey with the SAP suite’s short implementation cycle.
Who it’s for?
This webinar is geared towards chief information officers (CIOs), IT managers, application managers, SAP managers and related profiles.
Ready to build a better customer experience?
Unfortunately, our webinar has come to an end. Are you still interested in improving your Customer Experience suite? Watch our recording below.
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