Brussels Regional Public Service gears up for the future - with S/4HANA
Full landscape transformation to S/4HANA Enterprise Management
“This is a definitely a key milestone for SAP innovation in the public sector, and a very strong basis for future projects on the SAP regional platform.”
Alain Georgy - Managing Director SAP Belux
BRPS: guaranteeing efficiency and effectiveness in public service
In 2013, the Ministry of the Brussels Capital Region (Belgium) became the Brussels Regional Public Service (BRPS). With the change came new branding, new responsibilities and a clear commitment to simplify and harmonize the organization. The objective: to raise the efficiency of every administration and help them collaborate more closely, as a way of providing Brussels citizens and businesses with better-quality services.
Accommodating the complex IT needs of the Brussels-Capital Region
In line with that commitment, BRPS decided to launch a cohesive, forward-looking IT program. Up until that point, all the different entities had been using their own IT platforms – from SAP to in-house developed legacy systems. Converting to one single platform – one technology, one reporting tool, etc. – would definitely help them work together more closely while saving costs. Moreover, a new platform would be the perfect backbone for new developments in the future. Future-proofness was therefore one of the key requirements of the new IT system.
SAP S/4HANA: simple and definitely future-proof
After an in-depth assessment of the requirements and roadmaps, BRPS identified SAP S/4HANA as the best solution. Based on SAP’s HANA in-memory platform, SAP S/4HANA has redesigned all the functionalities of the existing SAP platform with a focus on simplicity. New features, which allow e.g. for more real-time insights, are combined with the intuitive SAP Fiori user interface, ensuring a very easy way of working. Moreover, S/4HANA opens the door to new possibilities.
Want to read more about HANA, check our dedicated blog.
More than challenging
The project ambitions were bold and the project was technically challenging. While two administrations would migrate from SAP ECC to SAP S/4HANA 1511, four other administrations had to onboard on the new SAP S/4HANA environment - from scratch.
BRPS decided to rely on Flexso consultants to take up the challenging project. Our commitment to new technologies like S/4HANA, our results-oriented approach, the strong cultural fit with the in-house team and our price won them over.
Close and interactive partnership
We took up the challenge and worked alongside the internal IT team at every step of the project – from data cleansing and data harmonization (chart of accounts, customers and vendors) all the way to the actual migration/implementation. The close and interactive partnership between Flexso, our customer and all other project stakeholders, such as the SAP RIG team and SAP’s premium experts (through SAP’s S/4HANA Customer Care Program and its premium engagement offer) was one of the keys to the successful conversion.
After four conversion cycles, the platform went live at six entities on 1 January 2017 – a real milestone, as this was the very first full landscape transformation to S/4HANA Enterprise Management in Belgium!
By 2019, 13 entities are running on SAP S/4HANA 1709, after Flexso had successfully upgraded them from SAP S/4HANA 1511 to SAP S/4HANA 1709 - the first ever SAP S/4HANA upgrade in Belgium.
This year, it is Brussels Ministry's turn to migrate (brownfield project) onto the SAP S/4HANA 1709 Regional Platform.
SAP S/4HANA and the SAP Regional Platform have definitely helped Brussels' public services to harmonize their processes and boost transparency - thus enabling them to procide the best possible services to the Brussels' citizens.
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Business processes supported include
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- Optimize financial and information flows within companies and among business partners
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