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Jumpstart your journey to future-proof field service excellence

  • Matthieu Meersman & Krystyna Cichon

Interested in optimising your end-to-end field service flow and linked supply chain processes? Eager to harmonise every single field service process through back- and front-office integration? Ready to create and offer consistent planning and mobile experiences to your planners and technicians? Check, check and check – and it’s smoother than ever with our all-in-one packaged solution for SAP Field Service Management.

Get the most out of SAP FSM – without the hassle

Qualified by SAP, the Flexso SAP Field Service Management (FSM) Accelerator package is an all-in-one solution that accelerates and streamlines your FSM implementation project.

The package combines SAP’s Field Service Management cloud solution with Flexso’s pre-built project approach accelerators, code templates and reusable components. This preconfigured combination can be tailored to your needs, and leads to rapid time to value at a fixed price – and in record time.

The benefits of a best-in-class field service management solution

- Improve the productivity of your technicians by 33% by providing them with a customer portal and work scheduling, mobile work execution, project management and reporting functionalities.

- Boost SLA compliance by 81% through an integrated cloud solution that seamlessly links your front and back offices.

- Reduce travel time by 35%
by measuring, tracking and acting on customer feedback and offering digital self-service tools to customers.

Fast, risk-free, SAP-qualified configuration track

Implementing a new SAP module requires an investment of time and money and some technical work. With our SAP-qualified packaged solution, we enable your business to maximise the benefits.

  • You get a predefined scope, methodology and services tailored to your existing IoT hardware and ERP or CRM solution and needs, on-premise or in the cloud.
  • There is no need for complex IT infrastructure, as everything is fully powered by SAP Cloud Platform in a Platform-as-a-Service model.
  • Use easy-to-configure business rules to convert real-time data into business decisions, outcomes and value.
  • Connect your IoT-enabled hardware using LoRa, SigFox, NB-IoT, WiFi, … and perform on-device data operations on the edge if desired.

Two possible journeys, zero surprises

How we work in 6 steps:

You can choose between the standard Accelerator option, which lasts 6 weeks from intake to implementation. The expanded Accelerator + option last 12 weeks from intake to full implementation and includes a number of extra features:

After that, we continue to provide any support you need in order for you to get the most out of your end-to-end field management solution . All that’s left to do is enjoy the added productivity, customer centricity, alignment and business value!

Sounds great, right? Download our product sheet for more detailed information.

Nous sommes heureux de partager nos connaissances avec vous.

Soyez parmi les premiers à découvrir comment Flexso met en œuvre vos scénarios métiers en se basant sur son expérience concrète et des cas pratiques.

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Flexso

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